FAQ
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FREQUENTLY ASKED QUESTIONS
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AT (586) 754-2810!
First things first: We’re happy you’re OK! If you can drive your car, bring it to us at 23281 Hoover Road. If you can’t, request that it be towed directly to our facility. We’ll take care of any charges or fees that may apply.
Next, contact your insurance company and establish a claim number. Once you’ve got it, call us at (586) 754-2810 and provide it to us. We’ll take it from there!
At this time we do not. But we have excellent relationships with several rent-a-car companies and we’ll be happy to help you work with them to secure a vehicle.
No. Many insurance companies have repair contracts with body shops, and they will try to steer you to those shops. But the choice is yours, however much they may try to persuade you that things will be more difficult for you if you don’t go with their choice. It’s not true. Sal’s accepts, and is accepted by, all insurance companies. You will be glad if you come to us.
Absolutely. We guarantee all our work, and customer satisfaction is always our top priority.
The duration of car repairs typically depends on the extend of the damage to your car. For minor repairs, we strive to complete the work within one business week. Moderate repairs usually take between 2-3 weeks, depending on the specific tasks involved. For extensive damage, the repair time varies and is assessed on a case-by-case basis.
We are accepted by all insurance companies! No matter which provider you have, we can work with them to ensure your car is repaired efficiently and to your satisfaction.